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Smart check-in for your events

One scan, and AOA checks that the ticket hasn’t been used at another entrance, while the list updates for all door staff. With no connection, check-in keeps working and syncs on its own.

Entrance 1

Arrived 126

Olena K.
Andrii M.
Iryna S.
Taras B.
Marta D.
Bohdan L.
Sofiia R.

All synced

  • MDMarta D.19:40
  • BLBohdan L.19:39
  • SRSofiia R.19:38

What breaks the entrance

The queue, the scanner and the internet: three big entrance headaches

  • A queue at the door

    Most guests arrive half an hour before the start. Every extra second per scan stretches the line out into the street

  • The scanner can’t read the QR

    A cracked screen, minimum brightness, glare from the lights. The door staff point the camera for the third time, and there are already ten people behind the guest

  • The internet drops

    In a basement or a hall for a thousand people, the signal goes exactly when the most guests are coming in

We took each of them apart at real events and on a test bench, and below is what came of it

Three entrance headaches: a queue, a scanner that can’t read the QR, no internet

Load test

20,000 guests and 20 door staff at once

On a test bench we recreated a big night: twenty door staff scan in parallel, and some tickets are shown twice at different entrances. Every ticket got in exactly once.

guests on the list
20,000
door staff at once
20
scan errors
0
Load test: 20,000 guests, 20 door staff at once, without a single error

At the door

Door staff scan, AOA does the rest

  • Searching for a guest by the first letters of their name in a list of 20,000 people

    Search across thousands of guests

    Guest can’t find their ticket? The door staff type the first letters of a name, email or phone, and the right person is already at the top of the list. Fast even on basic phones

  • Offline mode: three guests let in without a network waiting to sync

    No internet? Check-in still works

    The door phone keeps the guest list on the device and keeps letting people in. When the connection comes back, entries sync on their own, even if the phone was switched off in the meantime

  • Comparison of two QR scanners: the chosen one reads 8 frames out of 11 at 1.7 ms

    A scanner that reads tricky shots

    We compared recognition libraries on 11 tricky shots, including blurry ones. The one we picked read 8 out of 11, three times faster: 1.7 ms per frame

  • A door staff laptop with the guest list and a handheld scanner reading a QR ticket

    Hardware scanner

    Any model over USB, a dongle or Bluetooth, no drivers. The door staff hold the scanner up to the ticket, and the guest turns green on the list

Details you don’t see

Thought through at every step

The door staff see one scan. Behind it are several checks they don’t have to think about.

  • Live statuses for all door staff

    A guest gets in at one entrance, and a moment later every other entrance sees it. No need to compare lists

  • One ticket, one entry

    The same ticket won’t get in twice: door staff at another entrance will see that a colleague is already checking the guest, or when they came in

  • The system spots the unusual

    A ticket shown again, a run of unknown codes or an unusually large number of seats issued: AOA spots it and notifies the event team

  • A history of every action

    Entries, cancellations, issued tickets and cash payments are saved with the time and who did it. If a question comes up after the night, the answer is already in the door log

Live and after the event

See how check-in is going without calling the door

  • Live entrance flow and how many guests each person on the door let in

    Live entrance flow

    How many guests arrived in the last few minutes and how many each person on the door let in. The data is fresh to the minute

  • Post-event report: peak at 19:40, 9 guests a minute at the door, 3 per person on the door

    After the event: the full picture

    The peak entrance flow and how many guests per minute each person on the door handled. If people had to wait, the report says so and suggests more door staff for the next event

For guests

The ticket is at hand, even if they don’t have one yet

  • Sales at the door: the guest QR, the Telegram bot and the ticket, a 400 UAH cash payment

    Guest without a ticket? No problem

    At the door the guest scans a QR and registers in the Telegram bot, or pays cash to door staff with till access. The ticket appears right away and the guest walks in. Registration through the bot is part of AOA Plus

  • QR code for the event page with a “Copy link” button

    One more QR for guests

    A QR for the event page, the organization or your website: print it at the entrance or post it on social media

  • A guest ticket and the channels it arrives in: email, PDF, Telegram, Apple Wallet, Google Wallet

    The ticket wherever suits the guest

    An email with a PDF, Telegram, Apple Wallet and Google Wallet. The door staff scan whichever one the guest opens first

How we do it

We come to your events

Only a live night shows what the entrance is missing. We stand next to the door staff and ask what gets in the way, what is missing and what could be faster.

That is how AOA check-in was rebuilt after the night of 19 September 2026: we saw where it slowed down, went through every second and tested the changes on the bench.

Field notes at the entrance: what gets in the way, what is missing, what could be faster

Questions about check-in

Frequently asked questions

Can’t find your answer? Message us on Telegram, and the founder replies

Support@aoa_support_botExternal LinkHelp centreGuides and answersExternal Link

No. Check-in opens in the phone browser or in Telegram. You add door staff to the event team, and they immediately see the guest list and the scanner.

Check-in keeps working: the door phone keeps the guest list on the device and lets people in from it. When the connection comes back, entries sync on their own. If the phone runs out of battery mid-offline, the records are not lost.

No. Guest statuses sync between all door staff, and a ticket gets in exactly once. If someone shows a screenshot of the same QR at a second entrance, the door staff there will see that a colleague is already checking that guest.

Any phone camera, plus a hardware scanner of any model over USB, a dongle or Bluetooth. No drivers needed: the scanner works like a keyboard.

On a test bench we recreated a night with 20,000 guests and 20 door staff at once: every ticket got in exactly once, without a single scan error.

Event check-in is available on the free plan: the scanner, the guest list, offline mode and several door staff. Some features, such as registration through the Telegram bot at the door or custom ticket design, are part of AOA Plus.

The guest scans a QR at the door and registers through the Telegram bot, or pays cash to door staff with till access. The ticket is created right away and the guest walks in. Registration through the bot at the door is part of AOA Plus.

Check-in you can rely on

Tell us how many guests you expect and how many entrances there will be, and we’ll show you how check-in will go and suggest how many door staff you need.

Everything for organizers
  • Work out the payback of AOA for your event
  • Networking where guests see who to talk to
  • Tickets and reminders in the event’s Telegram bot