The data is already there
Tickets, the programme, bookings and the loyalty card come from AOA. Nothing to duplicate in the bot or update in two places.
Telegram bot builder
Menu, answers to questions, broadcasts, tickets and bookings in one bot with your name on it. The bot works with your AOA data, so there is nothing to copy over by hand.
Book Club
bot
Hi! This is the Book Club bot. How can I help?
FAQ
Where we meet, whether you can come without the book and what to bring: the answers are all here. Didn’t find your question?
Use cases
What makes it different
Tickets, the programme, bookings and the loyalty card come from AOA. Nothing to duplicate in the bot or update in two places.
The bot sells tickets with the same code as the website: capacity, the sales window, membership, age. You can’t sell more through the bot than you have places.
Analytics counts not just messages but also website visits and event registrations that came from your bot.
Builder
The sections below mirror the bot control panel in AOA, with the same names you see in the product.
Every conversation with your guests in one inbox, with new messages showing up right away.
Buttons at the bottom of the chat where a guest starts talking to the bot.
One message to everyone who has started the bot.
Bot actions that start on their own, with no one on your team involved.
Numbers for 7, 30 or 90 days, or a year.
The bot’s profile and how it works.
Ready-made presets
Buttons with logic that already know how to sell, book and answer. Add them to the menu and adjust the text to suit you.
Comes with the bot. For a venue that is booking, menu and the venue room; for an organizer it is the ticket, event programme and guest room. Turn it on when you are ready.
Free registration in one tap or payment through Monobank right in the chat. The bot checks capacity and the sales window the same way the website does.
Answers in an accordion. Under every FAQ there is an “Ask a question” button that hands the conversation to your team.
Stages and the schedule by day. A guest follows the whole event or a single stage and gets a reminder 15 minutes before each act.
Opens the AOA booking form, or your own link if you take bookings through another service.
The “My QR” button shows the card number, balance and a QR for the till. It appears in the menu by itself as soon as you turn on your loyalty programme.
A guest AOA recognises gets a link to the room right away. Everyone else is asked to scan the QR on site.
The bot tells subscribers when an alert starts and ends in your region. You write the texts.
Everyday, holiday, event night: save several bot menus and switch between them with one click.
Guest journey
A guest opens the bot from a link and sees the menu: tickets or bookings, answers to questions, your page on AOA.
A ticket or a table in one tap in the same chat. Following the event programme.
Reminders about acts, the guest room, the loyalty card at the till.
Broadcasts about new events and news, loyalty points, the holiday bot menu.
We are building a flow editor: message chains with buttons, conditions and pauses, plus AI replies grounded in the details of your event or venue. Once they are ready, they will appear in your bot’s Triggers and flows tab.
In Telegram, open @BotFather, create a bot and copy the token. It takes two minutes.
Turn on the Chatbots module in your organization or venue settings and paste the token. AOA checks it and connects the bot.
Turn on the starter set or add your own buttons. Check the result in “What guests see”.
Add the bot link to your announcements and social media, and follow the results in analytics.
Yours. You create the bot in @BotFather, and AOA runs it with your token, which is stored encrypted. You change the bot’s name and description from AOA, and the avatar in @BotFather.
One bot, chats, up to 10 commands and one broadcast a week are available without a subscription. Menu buttons and buttons under messages come with paid plans: Basic and Pro for venues, Plus for organizers. Pro and Plus give you up to three bots, and the plan for chains up to ten. Current prices are on the pricing page.
Yes, on the Plus plan for organizers and Pro for venues. Free registration takes one tap, and a paid ticket is paid through Monobank via a link in the chat. For events with a seating plan, the bot sends guests to the website to pick a seat.
No. You set up the menu, replies and broadcasts in the AOA panel, and the “What guests see” preview shows the result before you publish.
Choose the region and texts in settings and turn on a flow with the alert trigger. Every minute the bot checks the alert status in your region and sends subscribers a message when the alert starts and ends, and the all-clear says how long it lasted.
The air raid alert flow already works. A message chain editor with buttons, conditions and pauses, plus AI replies, are in development.
In an organization it is the owner and members with broadcast rights; in a venue it is the owner and managers with marketing rights.
Connecting is free: one bot and chats with no subscription. Buttons, ticket sales and more broadcasts come with a paid plan.