With a POS
The cashier scans the guest's card at the till. Points and stamps come from the bill automatically.
For venues · Loyalty
A loyalty program that brings guests back
A card in Apple Wallet and Google Wallet that reminds guests about you on its own. The POS counts the points, and you see who comes back.
No one has to dictate a phone number
The guest doesn't hunt for a paper card or try to remember the last digits of their number. That's the whole journey.
Adds the card to their wallet
On your venue's page, opened from a table tag or a link. Once, and with no app
Shows their QR
The waiter scans it with a phone and adds a stamp or points in one tap
The card updates itself
The stamp appears on the card within seconds. Once a reward is earned, the coupon is already on their phone
Try it on your phone
Add the card of a made-up “AOA Coffee” to your wallet and press “Add a stamp”. Within seconds, the card on your phone will update, just as your guest's does after a purchase.
The waiter doesn't have to remember anything
At rush hour, no one thinks about points. So the POS counts them, or a single scan does.
- Poster
- Syrve
- iiko
Without a POS
The waiter scans the guest's QR with their own phone and taps “Stamp” or “Points”.
If it's unclear whose bill it is, no points are added until a manager confirms. Better to undercount than to dress up the report.
You don't have to remind guests about you
A paper card stays in another jacket, but guests open their phone wallet every day.
Near your venue
The guest walks past, and the card appears on their lock screen
Your news
A new dish or an evening at your venue: the message lands on the card and reaches the guest as a notification
For those who haven't been in a while
If a guest hasn't been in for longer than usual, AOA reminds them about you on its own. You turn it on in settings
Choose what guests get rewarded for
Each mechanic is switched on separately. You can start with just one.
Stamps
The sixth coffee is free. You can give the first stamps as a head start
Points
Part of the bill comes back as points to pay with next time
Tiers
The more a guest spends, the higher the tier and the bigger the discount
Birthday
A coupon with a greeting reaches the guest by itself
Sport
A run or a bike ride on Strava earns a discount or points
Rewards on their own
The guest reaches the threshold, and the coupon is already on their phone. The cashier doesn't hand out anything manually
Why give away the first stamps: 34% of people completed a card that came with two free stamps, versus 19% with an empty card that needed the same number of purchases. Nunes & Drèze, 2006
You see who comes back and who drifts away
The numbers add up on their own, from every scan and every bill.
Who comes back
How many guests came a second time and beyond, compared with the previous period
Who's drifting away
A guest who hasn't been in for longer than usual gets flagged. You see their visits, average bill and usual day
What it earned in hryvnias
A payback report arrives on the first of the month. If it didn't pay off, it says so
You can see who gave what to whom
Everyone gets their own access
Waiters scan guests and add stamps. Reports and alerts are visible to you and to the people you give access to
A history of every reward
Who on the team, to which guest, how much and when
No rewarding yourself
Not the waiter, not the owner. A guest's QR works once, and with a POS, points can't be added by hand
Anything suspicious stands out
Someone keeps rewarding the same guests, or a guest collects points implausibly fast: it shows up in alerts, and anything urgent reaches you in Telegram
How to start
- 1
Send a request
Tell us about your venue and your POS. We'll suggest which mechanic to start with
- 2
Connect your POS or start with a phone
Poster, Syrve or iiko connect in your account. Without a POS, the waiter's phone is enough
- 3
Set up the card
Logo, colors and rewards. In the guest's wallet it looks like yours
From you: one person and half an hour to get started.
Loyalty is part of the Pro plan for venues. The price is on the pricing page, and the payback calculator shows how many visits a month cover it.
No. Without a POS, the waiter scans the guest’s QR with their own phone and adds a stamp or points in one tap. If you use Poster, Syrve or iiko, points and stamps come from the bill automatically.
Your venue’s card in Apple Wallet or Google Wallet: stamps, points and how much is left until the reward. It updates by itself after a purchase and shows up on the lock screen near your venue. No app is needed: guests add the card on your venue’s page and sign in with Google, Apple or Telegram.
No. No phone number, no last digits. The guest shows a QR on their phone, and the cashier instantly sees who it is.
Points their phone at the guest’s QR and taps “Stamp” or “Points”. With a POS, nothing changes: the card is scanned at the till, and the bill does the rest.
Send a request on this page. We’ll suggest which mechanic to start with and help you connect your POS, if you have one, and set up the card. From you: one person and half an hour.
No one can reward themselves, not even the owner. A guest’s code lives for 60 seconds and works once, and with a POS, points can’t be added by hand. If someone keeps rewarding the same guests or a guest collects points implausibly fast, it shows up in alerts, and anything urgent reaches you in Telegram.
Yes, if your guests’ bonuses are kept in Poster: the balances are imported, and guests don’t lose anything.
A payback report arrives on the first of the month: what the program earned you in hryvnias. Some guests don’t get reminders, and the difference with them shows the effect, not a coincidence. If it didn’t pay off, the report says so.