The same questions
Where is the entrance, when does it start, are there tickets left. The FAQ accordion answers on its own, and if there is no answer, the guest taps “Ask a question” and the conversation goes to your team.
Telegram bot for events
Tickets, a programme with act reminders and answers to questions, right where guests already read their messages. Under your event’s name, not someone else’s service.
Courtyard Festival
bot
Saturday, 14:00. Three stages, twelve acts. What would you like to know?
Show event programme
Main stage, 18:30: evening concert. Shall I remind you 15 minutes before each act?
Use cases
Event routine
Where is the entrance, when does it start, are there tickets left. The FAQ accordion answers on its own, and if there is no answer, the guest taps “Ask a question” and the conversation goes to your team.
Anyone who follows the programme gets a reminder 15 minutes before an act. When you change the schedule, the reminders adjust by themselves.
Buying or registering in the same chat where the guest asked about the event. If they already have a ticket, the bot shows it instead of selling another.
Builder
The sections below mirror the bot control panel in AOA, with the same names you see in the product.
Buttons at the bottom of the chat where a guest starts talking to the bot.
One message to everyone who has started the bot.
Every conversation with your guests in one inbox, with new messages showing up right away.
Numbers for 7, 30 or 90 days, or a year.
Bot actions that start on their own, with no one on your team involved.
The bot’s profile and how it works.
Ready-made presets
The organizer starter set already includes the ticket, the programme and the guest room. Everything else goes into the menu in a minute.
Comes with the bot. For a venue that is booking, menu and the venue room; for an organizer it is the ticket, event programme and guest room. Turn it on when you are ready.
Free registration in one tap or payment through Monobank right in the chat. The bot checks capacity and the sales window the same way the website does.
Stages and the schedule by day. A guest follows the whole event or a single stage and gets a reminder 15 minutes before each act.
Answers in an accordion. Under every FAQ there is an “Ask a question” button that hands the conversation to your team.
A guest AOA recognises gets a link to the room right away. Everyone else is asked to scan the QR on site.
The bot tells subscribers when an alert starts and ends in your region. You write the texts.
Guest journey
A link to the bot in your announcement and on social media. The guest sees tickets, the programme and answers to common questions right away.
Registration in one tap or payment through Monobank in the chat, with capacity and the sales window checked.
Reminders 15 minutes before acts, the guest room for those who came, air raid alerts with your text.
A broadcast to everyone who started the bot with the next event’s announcement. Analytics shows how many registrations the bot brought in.
We are building a flow editor: message chains with buttons, conditions and pauses, plus AI replies grounded in the details of your event or venue. Once they are ready, they will appear in your bot’s Triggers and flows tab.
In Telegram, open @BotFather, create a bot and copy the token. It takes two minutes.
Turn on the Chatbots module in your organization or venue settings and paste the token. AOA checks it and connects the bot.
Turn on the starter set or add your own buttons. Check the result in “What guests see”.
Add the bot link to your announcements and social media, and follow the results in analytics.
The “Buy a ticket” button shows the event’s tickets. Free registration takes one tap, and a paid ticket is paid through Monobank via a link in the chat. The bot checks capacity, the sales window, membership and age with the same code as the website. Ticket sales in the bot are available on the Plus plan.
The “Show event programme” button opens the stages and the schedule by day. The guest taps “Notify me about acts”, picks the whole event or a single stage and gets a reminder 15 minutes before each act. If the schedule changes, the reminders change with it.
Yes, through the Broadcasts tab. Before sending you see the number of recipients, sending runs in the background, and you can resend to those it did not reach. Without a subscription you get one broadcast a week, on Plus up to twenty.
The bot’s analytics shows website visits and event registrations from this bot. The same channel appears in the event’s analytics as traffic from chatbots.
Yours. You create the bot in @BotFather, and AOA runs it with your token, which is stored encrypted. You change the bot’s name and description from AOA, and the avatar in @BotFather.
No. You set up the menu, replies and broadcasts in the AOA panel, and the “What guests see” preview shows the result before you publish.
The air raid alert flow already works. A message chain editor with buttons, conditions and pauses, plus AI replies, are in development.
The bot and chats are free. Ticket sales in the bot, menu buttons and up to twenty broadcasts a week come with the Plus plan.