POS, bookings and a loyalty program in one loop: points add up on their own, and the guest's card lives in Apple and Google Wallet.
Table bookings from AOA reach your POS, and every closed bill is matched to a guest. Points add up on their own, with nothing for the cashier to type. The guest carries a loyalty card in Apple or Google Wallet, and its balance updates automatically.
The guest adds your venue card to Apple or Google Wallet, with no apps and no plastic. Its balance updates after every bill, and you set up rewards and tiers in your dashboard: the point rate, cashback and thresholds like "100 points for a free coffee".
The cashier scans the QR on the card with the tablet camera or enters a phone number, and immediately sees the guest's balance, tier and available rewards. Redeeming points becomes a regular discount on the bill.
The card design is configurable: logo, colors, your own image and what to show the guest, points, a discount percentage or both at once.
Without the POS, the platform only sees its own channels: tickets, merch, coupons. A guest who came for a booking and spent 800 UAH in the room is invisible to the report. The POS integration closes exactly this gap, and turns "AOA brings guests" from a claim into an amount in hryvnia.
The venue report shows how many bookings turned into a bill, how these guests' average bill compares with the overall one, and how much revenue the platform generated over the period.
When a guest shows their loyalty card, the POS reports who it is, and the bill is linked to them precisely, with no guesswork. Bills for bookings AOA sent to the POS are linked just as precisely.
For other bills, matching works by table number and time. Here we deliberately do not guess: if a table had several bookings that evening, the bill stays without a guest instead of being assigned to someone at random. A manager confirms such cases by hand. Better to undercount than to show you an inflated number.
The menu is pulled from the POS, and you mark the items or categories that do not earn points, usually alcohol or business lunches. You set it up once, and it applies to every bill automatically.